Southlake Police Department – Top Things to Know

Southlake Police Department

Did You Know? …

The Southlake Police Department is proud to be a nationally accredited law enforcement agency and one that adheres to the core values of the City including: Integrity, Innovation, Teamwork, Accountability and Excellence. CALEA GOLD STANDARD

The department holds the Gold standard in Accreditation ‘with Excellence’ from CALEA. That means the department is a top rated agency and in compliance with the Commission on Accreditation for Law Enforcement Agencies best practices standards and has maintained that status for fifteen years. It also means that Southlake residents live in one of the safest cities in the country.

police badgePart of our strategy as a transparent organization is to reduce crime; reduce the fear of crime; and enhance public safety through a strong collaborative partnership with our citizens, business leaders and volunteers.

These goals are accomplished through various strategic measures that include, but are not limited to:

  • Achieving the highest standards of safety and security through ongoing police accreditation and leadership training; and by providing officers and staff with the best equipment to perform their professional duties.
  • Providing excellent customer service to its citizens.
  • Managing traffic mobility within the City through the Office of Traffic Management.
  • Maximizing crime prevention strategies through public education and community partnerships.
  • Delivering clear, accurate information to our citizens through direct contact as well as utilizing social media including: DPS Facebook, DPS Twitter, City of Southlake website, My Southlake News and emergency alerts through the City’s Connect CTY robocall system to engage and communicate with our citizens.
  • Utilizing our active volunteers including; COPs – Citizens on Patrol and VIPs – Volunteers in Policing who are a tremendous asset to the department, the City and the citizens of Southlake.

Police Chief James Brandon says, “Our department strives to achieve excellence in everything we do. We accomplish our goals by strategically focusing our efforts on maintaining a safe and vibrant community and being responsive to the needs of our citizens.”

The police department’s focused mission and efforts have resulted in a reduction in crime in the City of Southlake over the last three years.


  • Auto burglaries – decreased by 33%
  • Residential burglaries – decreased by 39%
  • Accidents – decreased by 13%
  • Thefts – decreased by 4%    (**Source: Uniform Crime Report)
  • Police officers also perform more than 100+ neighborhood checks and business checks daily

Crime Logo

SLPD is proud to have a clearance rate for property crimes that is higher than the national average. Year-to-date UCR information for 2015 indicates a clearance rate of 88.88% for crimes against persons (national average is 48-60%) and 36.26% for property crimes (national average is 19.7%).

The significant drop in property crimes is a trend the police department continues to maintain through the unique partnerships between our citizens and volunteers who play a vital role in our efforts to decrease crime. These programs can be found on our Police Department website and include:

  • The District Sergeants ProgramResidents can speak directly to the District Sergeant assigned to their area – either to help resolve an issue or to provide crime prevention tips to Home Owners Associations (HOAs).
  • Take Me Home ProgramThe Southlake Police Department recently launched the ‘Take Me Home’ The program is designed for Southlake families who have loved ones with special needs. Family members or caretakers can fill out a ‘Take Me Home’ form for their loved one if they were ever found lost or wandering SLPD would have the information on hand to be able to help take them home. You can find the ‘Take Me Home’ form and more information on our City of Southlake website. Take Me Home Program 8.15
  • Exchange ZoneThe police department offers a 24/7 video surveillance ‘safe zone’ for citizens to use for child custody exchanges, as well as the exchange of items bought or sold by individuals. The parking spaces are located on the southeast corner of DPS Headquarters in the last two parking spaces on the far right row on Division Street.
  • House/Vacation Watch ProgramResidents can notify the police department to have their home placed on special police patrol while they are away.
  • The Holiday Crime InitiativeThe police department steps up patrols and increases security measures during the holidays; works to maintain traffic mobility; and reminds residents and visitors to adhere to Hide, Lock, Take program to keep their valuables safe.
  • Hide, Lock Take Campaign Working with the public to remind them to “Hide their things, Lock their car and Take their keys” resulting in a significant drop in vehicle burglaries.
  • Public Education and Safety programsThis includes CPR training, checking and installing child car seats for safety and proper installation, National Night Out and more.

photo 2This school year marks the third year for the Southlake Police Department to have a School Resource Officer (SRO) on every school campus in the Carroll Independent School District (CISD). The SROs are there to assist students, teachers and parents when classes begin as well as throughout the school year.

SROs not only provide an added layer of security on each campus but they also provide students with opportunities to learn valuable life lessons. They are positively impacting kids through anti-bullying, Internet safety, and cyber-bullying messaging. SROs also teach age-appropriate lessons such as anti-drug and alcohol messages. They also serve as positive role models and help to educate students on the importance of good decision-making and the consequences of negative behavior. We hope that you will look for opportunities to meet your child’s School Resource Officer.

From the classroom to Main Street, Southlake residents can feel very confident knowing that they live, work and play in one of the safest communities in the country – and that is due in large part to the City of Southlake and the Police Department’s commitment to public safety and excellence in customer service.

If you have questions, comments or would like to discuss any of the information presented here, we invite you to contact the Office of the Police Chief at (817) 748-8114. And as always, thank you for your continued support. Be sure to follow us














View full post on MySouthlakeNews » City of Southlake

Municipal Courts and Records Department Changes

If you have business with the City of Southlake’s municipal court or records department next week here’s some important information for you. The City Municipal Courts and Records departments will be switching places starting Monday, August 24th.

The records department, which is currently located on the 2nd floor at 600 State Street, will move to the 1st floor and the court clerk’s offices will move from the 1st floor to the 2nd floor.

The move will allow for more space for municipal courts personnel plus provide added convenience for customers. Deputy Director of Finance Sharon Guess says, “Court and Records staff have worked diligently to make this transition as smooth as possible.  We don’t anticipate any issues but are prepared to handle anything that might arise.”

The final stages of the transition will be next Friday, August 28, 2015. It is important to note that the municipal court and records department will not be closed at any time during this transition. Personnel will be available to assist customers both in person as well as over the phone during normal business hours, Monday – Friday from 8:00 a.m. to 5:00 p.m. (*Municipal Courts contact information (817) 748-8188 and Records contact number is (817) 748-8915.)

Police Chief James Brandon expects the move to be seamless as well. “The switch will allow both municipal courts and records the ability to continue to provide excellent customer service,” said Chief Brandon.

If you have any questions, the Police Department staffs the front office on the 2nd floor with a desk officer. Just park and take the steps or elevator to the 2nd floor and proceed to the front counter.

View full post on MySouthlakeNews » City of Southlake

City unveils proposed FY 2016 budget

For FY 2016, the City of Southlake is proposing a $87 million dollar budget, with an increase in proposed expenses of only .3% over the FY 2015 adopted budget.  It is focused on the City’s goals of providing homeowner tax relief, reducing debt, and following the City Council established multi-year financial plan.Seven Fun Facts Budget FY 2016

For the fifth time, since 2009, Southlake is offering homeowner tax relief. For FY 2016, a 12% homestead exemption. It Relief that was approved by the Council at the August 4, 2015 City Council meeting.

“The budget is strategically aligned with the City’s comprehensive plan, Southlake 2030,” said City Manager Shana Yelverton. “The proposed budget contains more than $17 million dollars worth of cash-funded capital needs. She adds, “This represents our commitment to reduce the amount of City debt.”

Those capital projects include water, sewer, storm water and city facility investments. Projects have been identified within the Southlake 2030 comprehensive plan.

The proposed budget also provides for the opening of The Marq Southlake Phase 1 which includes the new Senior Activity Center, the Aria Amphitheater, and community meeting space. The Marq Southlake Phase 2 design starts in September 2015 with construction starting in 2016 and a grand opening in 2018.

Yelverton also notes there is a sharp focus on the reducing traffic congestion. Proposed projects include deceleration lanes at Byron Nelson and Southridge Lakes, widening the lanes at Kirkwood Boulevard and continued street rehabilitation projects in partnership with Tarrant County.  A tower entry feature at Town Square and SH 114 is included as a part of the City’s proposed quality development investments. Police body worn cameras and dash cameras are proposed as part of the City’s safety and security investments.

“We believe this budget advances the City’s strategic investment goals, adheres to strong financial principles and manages present service enhancements, “ stated Yelverton. “We are looking forward to seeing this budget in action and how it will benefit the citizens of Southlake.”

First reading is scheduled to take place on September 1st with second reading and the public hearing scheduled to take place September 15th.

The City of Southlake proposed FY 2015 budget is available online at


View full post on MySouthlakeNews » City of Southlake

Getting Around FM 1938 Construction – Alternate Routes to Florence Elementary

(main) Suggested alternate route to Florence Elementary;  (Inset) Zoomed in view of FM 1938/Southlake intersection

(main) Suggested alternate route to Florence Elementary; (Inset) Zoomed in view of FM 1938/Southlake intersection

School is set to start Monday, August 24, 2015, but with construction on northbound FM 1938 and at the intersection of FM 1938 and Southlake Boulevard (FM 1709), getting to one campus – Florence Elementary – may be a little tricky if you’re used to taking Southlake Boulevard (FM 1709) westward to Pearson Lane or FM 1938 north to Johnson Road.

The construction at the intersection of FM 1938 and Southlake Boulevard and the closing of Johnson Road off FM 1938 planned for the week of August 31, 2015 will make accessing the campus difficult if you’re coming from Southlake.  With that in mind, parents are advised to seek alternate routes to the Florence Elementary campus.

The City is suggesting motorists take westbound Florence Road to southbound N. Pearson Lane. From Pearson Lane, access to Florence Elementary can be made in the following ways:

  1. Johnson Road eastbound off Pearson Lane then south on Harell Drive
  2. Gray Lane eastbound off Pearson Lane then north on Harrell Drive
  3. Jordan Drive eastbound off Pearson Lane then north on Harrell Drive

Construction surrounding these locations will continue for at least the next year.

Keller residents may notice increased traffic in the area as these alternate routes are utilized. Please allow for enough time to reach your destination.

For questions about the FM 1938 project, TxDOT has appointed a mobility coordinator named Stephen Ranft. He can be reached at or 817-462-0520.

View full post on MySouthlakeNews » City of Southlake

Press Release: Tarrant County Outdoor Burning Ban

The following information has been provided to My Southlake News via a press release from Tarrant County.

Today, August, 18, 2015, the Tarrant County Commissioner’s Court approved an Outdoor Burning Ban for Tarrant County. As of today, all outdoor burning in Tarrant County is PROHIBITED.

This Outdoor Burning Ban will be in place for the next ninety (90) days.

The unincorporated areas of Tarrant County have been determined to be under drought conditions by the Texas Forest Services.

These conditions have prompted the Tarrant County Fire Marshal to request the Ban on Outdoor Burning in an effort to protect lives and properties of the residents in Tarrant County.

A violation of the Court Order Prohibiting Outdoor Burning is a class C Misdemeanor and punishable of a fine up to $500.00.

For information on outdoor cooking and outdoor welding guidelines you can go to the website.

We urge all residents of Tarrant County to help us during this time.

For our residents in the rural areas, we suggest that you make sure that you keep an area of approximately 30 feet mowed around your home and outbuildings to prevent a fire from reaching your structures.

We encourage all Tarrant County residents to BE SAFE.

Should you have further questions regarding cooking outdoors during this burn ban, please contact the Tarrant County Fire Marshal’s Office at 817-838-4660 or email

View full post on MySouthlakeNews » City of Southlake

FM 1938 Intersection Work to Begin Monday, 8/10

Approximate area of lane closures

Approximate area of lane closures

Some major changes are happening at the intersection of FM 1938 and FM 1709 (Southlake Boulevard) as part of the FM 1938 Phase II project.

Beginning the week of August 10, 2015, TxDOT will be closing various lanes along east and westbound FM 1709 (Southlake Boulevard) and north and southbound FM 1938 in preparation for construction on the intersection.  Motorists can expect the following:

  • The outside lane on FM 1709 westbound and on FM 1938 north of the intersection are planned to be closed indefinitely beginning Monday evening, August 10 at 8:00 p.m. to install concrete traffic barrier and begin construction activity at the intersection.
  • The outside lane on FM 1709 eastbound and on FM 1938 south of the intersection are planned to be closed indefinitely beginning Tuesday evening, August 11 at 8:00 p.m. to install concrete traffic barrier and begin construction activity at the intersection.

Several access driveways near the intersection of FM 1938 and FM 1709 are also planned to be closed indefinitely beginning Monday August 10 (click here for driveway closure locations). The driveways will be closed until further notice while construction activity occurs in this area. Please use alternate driveways to access your destination.

Additional various lane closures may occur at this location beginning Wednesday evening, August 12 at 8:00 p.m. to Thursday morning, August 13 at 6:00 a.m., if necessary.


Work on the intersection is a major milestone in the FM 1938 Phase II project and once it’s complete, will add dual left turn lanes on all sides of the intersection. This will improve mobility and traffic flow in the area and address major traffic concerns stemming from an increase in cars along FM 1709 (Southlake Boulevard). Until it’s complete however, we ask for patience for the duration of the work. City staff will be working with TxDOT to provide regular updates. Please make sure to check the and the City’s Facebook and Twitter pages for updates on the FM 1938 construction.

For questions about the FM 1938 Phase II project, please contact Stephen Ranft, TxDOT Mobility Coordinator for the FM 1938 Phase II Project at 817-462-0520 or

Lane closures and traffic switches are subject to changes due to weather and schedule.

Please slow down, use caution and have patience while traveling through the construction area.

View full post on MySouthlakeNews » City of Southlake

Back-to-School Traffic Reminder

BTS 4It’s hard to believe that summer is winding down and school will soon be back in session. Back-to-school preparations are already underway for Carroll Independent School administrators, teachers, parents and kids. If you don’t already have it marked on your calendar, the first day of school for CISD students is Monday, August 24, 2015.

The Southlake Police Department has also been busy making preparations and planning for the back-to-school rush. School Resource Officers (SROs) will be on hand to help keep traffic moving smoothly as parents drop off and pick-up their kids. Additional Police Officers will be patrolling area schools to make sure that drivers slow down and watch for children in crosswalks, and as they get into and out of vehicles or buses near school zones.

BTS 2Drivers are also reminded to take extra precautions and watch for children crossing streets and intersections as well as watching for students who ride their bikes to school. “Our number one priority is to make sure students arrive safely to school. Drivers can help keep our children safe by planning ahead and allowing themselves extra time to get to their destination,” said Police Chief James Brandon.

The Southlake Police Department has a few tips to help drivers and parents navigate the first week back-to-school rush:

  • Parents – check for any changes in traffic patterns near your child’s school and make adjustments for any road construction in the area.
  • It might also be a good idea to ‘time’ the route you would normally take to allow yourself enough drive time for the first week of school.
  • All drivers – **Remember to obey all traffic warning signs including “no cell phone use” when lights are flashing in school zones.
  • Allow extra time for your daily commute as traffic will increase before and after school.

A School Resource Officer  will be on each campus to assist students and teachers when classes begin as well as throughout the school year. We hope that you will look for opportunities to meet your child’s School Resource Officer during the many ‘Back-to-School’ events.

Working together we can ensure a safe and successful school year for everyone.

View full post on MySouthlakeNews » City of Southlake

Pothole Repair Underway

Work to fix the cracks on E. Continental will continue

Work to fix the cracks on E. Continental will continue

Public Works Streets crews are hard at work to fix the damage to the roads caused by the last several months of extreme weather.

The first half of the year saw some major weather events in Southlake and the surrounding areas – four major ice storms, heavy down pours in the month of May, and high temperatures in the summer months.  These weather events, combined with the usual heavy traffic, make for a perfect combination for damaging of City streets.

In order to address the damages, the Public Works Street Division put together a comprehensive plan that identifies major thoroughfares in the City where potholes and/or cracking have begun to form on the roadways due to the weather conditions and heavy traffic volumes. This week the Public Works Streets Division kicked off the implementation of that plan, dubbed the “Pothole Repair Plan.”

The type of repairs made is based on the significance of the damage. For example, minor damage will be spot repaired. Areas with greater amounts of cracking and potholing will be stabilized and/or milled and overlayed in entire segments. The first area being repaired is Continental Boulevard, East of the Carroll roundabout. This section will be completed mid-next week.

Work will occur over the course of the next 3 months; with no work being performed near schools the first week of school (August 24). Future locations include: Pearson Lane, Shady Oaks, N. White Chapel, N. Carroll Avenue, and Royal Oaks.

This work is critical to maintain mobility and pavement integrity, as well as continuing to ensure the safety of the traveling public.

For questions, please contact Public Works Operations at 817-748-8079.

View full post on MySouthlakeNews » City of Southlake

Top Ten Things to Know About Your Southlake Fire Department


The citizens of the City of Southlake can be proud to know they live in a great City that looks to the future through strategic planning and adhering to the core values of: Integrity, Innovation, Teamwork, Accountability and Excellence. Each department strives to exceed citizen’s expectations and achieve the highest standards possible in everything they do.

The Southlake Fire Department has set high expectations in how it serves its customers each and every day. Part of our strategy as a transparent agency is to ensure that all citizens and visitors to the City of Southlake are not only confident in the level of safety within our City limits, but are assured that we are good stewards of the finances you provide and the responsibility that you have bestowed upon us. The men and women of the department work hard each day to reach the goals you have set forth through the Citizen’s Survey, council direction and everyday interaction with the public.

Top Ten Things To Know About Your Southlake Fire Department

Rating exceptional


1)    In 1999 the Southlake Fire Department became the first nationally accredited department in the State of Texas. It is currently one of only six accredited municipal Fire Departments in the State. This means your Fire Department provides you with the highest level of service possible.






INspection 2


2)    The Southlake Fire Department has worked to lower your insurance rates. The Insurance Service Organization (ISO) re-evaluated the City’s Personal Protection Classification (PPC) and was reclassified with score of 97.53, which is the highest grade ever given by ISO in the history of the program. This can lower insurance rates by as much as 13% for businesses and 11% for homeowners. Contact your insurance provider for further details.





storm ready


3)    The Southlake Fire Department also maintains the StormReady certification from the National Weather Service. This affirms that the City of Southlake is ready to support you and keep you informed during severe weather events through the City’s Office of Emergency Management.










4)    The Southlake Fire Department has three fire stations strategically located throughout the City in order to maintain the shortest response time possible in the event of an emergency.






Pub Ed


5)    Public Education and Community Outreach is a mainstay of the Southlake Fire Department. We conduct station tours and public education events over a variety of life-safety topics including: CPR, fire safety, personal preparedness, basic first aid and how to protect yourself against the West Nile Virus.








6)    The Office of Emergency (OEM) serves to keep the City at the Advanced Level of Preparedness, which is the highest level achievable in the State of Texas. As a resident or business owner in the City of Southlake, you can be assured that the City is best prepared to respond to and recover from any disaster situation that might impact you.






Renni child carseats




7)    The Southlake Fire Department has three Certified Child Passenger Safety Technicians that have installed nearly 300 child safety seats every year. Proper child safety seat installation is critical because nationally, three out of four child safety seats are installed incorrectly.






Another function of the Fire Department is handling fire investigations and home and business inspections.

INspection 2


8)    There are over 1,500 businesses in the City of Southlake and each year they are all inspected to ensure compliance with fire and life safety regulations. This level of professionalism ensures your safety while enjoying the many amenities that Southlake has to offer.






9)    Southlake has a life-saving rate that is more than twice the national average. Residents have access to the highest level of pre-hospital care available in the State of Texas. This is achieved by staffing mobile intensive care units and fire engines that are equipped to provide advanced life support.



Silver Mission Award



10)    In, 2015 the Southlake Fire Department was awarded the Silver Mission Life Award from the American Heart Association for the level of treatment and the cooperation with local hospitals to ensure fast and effective treatment of heart attack and stroke patients.







We are here to assist you in any way that we can. If you have any questions, comments or would like to discuss any of the information presented here, please don’t hesitate to contact Fire Chief Michael Starr or Deputy Fire Chief Wade Carroll at (817) 748-8106. And as always, thank you for your continued support. The Southlake Fire Department is here to serve you.

View full post on MySouthlakeNews » City of Southlake

Orange Barrel Alert – Brumlow Construction Begins

Brumlow-MapConstruction on Brumlow Avenue at SH 26 is expected to begin the week of August 17, 2015.

Beginning the week of August 10, 2015, work will start on the Brumlow Avenue Widening Project. The contractor, Pavecon Public Works, LP, will widen Brumlow Avenue from SH 26 to the Alpine Materials driveway (see map) to 4 lanes with a center dual turn lane. The construction will also include:

  • Transition improvements from westbound SH 26 and northbound Pool Road
  • Capacity improvements to help relieve traffic congestion during the AM and PM peaks

Motorists can expect delays once construction begins. If possible, please seek alternate routes. The Public Works Department will provide periodic updates on the construction as they become available.

The project is a Southlake 2030 recommendation on the City’s Master Thoroughfare Plan and aims to ease traffic congestion stemming from the recent work on SH 26.

For questions, please contact the Public Works Department at 817-748-8098.

View full post on MySouthlakeNews » City of Southlake