Driver license offices to reopen by appointment only with limited services

The Texas Department of Public Safety (DPS) will begin reopening driver license offices by appointment only and with limited services. The reopening will happen in a phased approach to allow DPS to keep customers and staff as safe as possible while also adhering to new safety guidelines and social distancing practices in place due to COVID-19.

Offices in DPS’ North and Southeast Texas regions, which includes Fort Worth, will reopen with limited services June 3. Customers can begin scheduling appointments at 1 p.m. May 29.

Services will be limited to customers with appointments who are seeking a first-time Texas driver license, commercial driver license, learner license or identification card, as well as those who need to take a driving test

Safety measures for reopening

New safety measures will be in place:

  • All staff members and customers who are taking a driving test will be required to wear face masks or facial coverings.
  • Every person will be screened for symptoms before entering the office; this includes having their temperature checked. Customers may be asked to reschedule their appointment if they do not pass the safety screening.
  • Only customers will be allowed into driver licenses offices to help limit capacity and ensure everyone can maintain a safe social distance. Exceptions include people needing ADA accommodations, elderly people, parents with small children and parents and legal guardians needed to complete a transaction.
  • DPS staff will sanitize workstations and equipment between each customer transaction.
  • Eye examinations will no longer require physical contact with an eye testing machine.
  • Customers must pay with a credit card, check or money order. No cash payments are allowed.

View full post on City News

Leave a Reply