The Texas Department of Public Safety (DPS) will begin reopening driver license offices by appointment only and with limited services. The reopening will happen in a phased approach to allow DPS to keep customers and staff as safe as possible while also adhering to new safety guidelines and social distancing practices in place due to COVID-19.
Offices in DPS’ North and Southeast Texas regions, which includes Fort Worth, will reopen with limited services June 3. Customers can begin scheduling appointments at 1 p.m. May 29.
Services will be limited to customers with appointments who are seeking a first-time Texas driver license, commercial driver license, learner license or identification card, as well as those who need to take a driving test
Safety measures for reopening
New safety measures will be in place:
- All staff members and customers who are taking a driving test will be required to wear face masks or facial coverings.
- Every person will be screened for symptoms before entering the office; this includes having their temperature checked. Customers may be asked to reschedule their appointment if they do not pass the safety screening.
- Only customers will be allowed into driver licenses offices to help limit capacity and ensure everyone can maintain a safe social distance. Exceptions include people needing ADA accommodations, elderly people, parents with small children and parents and legal guardians needed to complete a transaction.
- DPS staff will sanitize workstations and equipment between each customer transaction.
- Eye examinations will no longer require physical contact with an eye testing machine.
- Customers must pay with a credit card, check or money order. No cash payments are allowed.
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