Don’t risk your life when you come upon a flooded roadway

This week’s weather forecast brings potential for heavy rains and flooding, and Fort Worth’s Stormwater Management Division is working to help residents protect themselves from this hazard.

Each year, more deaths occur due to flooding than from any other thunderstorm-related hazard because people underestimate the force and power of water. It is hard to tell the depth of water or the condition of a road when submerged, but it is easy for automobiles to be swept downstream by fast-moving flood waters.

Whether you are driving or walking, if you come to a flooded road, Turn Around Don’t Drown.

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Don’t lose money on your water bill. Download “Eye on Water” and take charge of your water consumption.

Summer is officially here and in Texas, that means lots of hot, dry days.  We’re spending more and more time at the pool, playing in the sprinkler and running our irrigation systems to keep the yards in top shape. This also means higher water bills are on their way.  If you want to get ahead of the higher bills, the City of Southlake’s “Eye on Water” tool is just what you need to manage your household’s water consumption by offering you instant access to your real-time water usage.

Not sure how “Eye on Water” can help?  Think about it as a leak detection tool that you can use to monitor your water consumption for anomalies or spikes in usage when there should be none, identifying potential leaks both inside and outside of your home.

Irrigation systems get a big work out during the hot summer months.  Using “Eye on Water” can help you be sure the irrigation system is working correctly.  If you’ve noticed your consumption has gone up a lot more you expected, that could mean a leak in the irrigation. Just a tiny leak can waste a lot of water.

“Eye on Water” can also help you spot leaks inside your home. Just like a leak in the irrigation system, a leak inside can have a large impact on your water consumption. If you notice the numbers look off, contact us to get a free leak detection kit.

Understanding and taking control of your water usage is just a finger touch away.  Start by registering online at and activating your account. Then download the app and you’re on your way!

Eye on Water Sign Up Fan

We’re here to help. If you have any questions about “Eye on Water” and managing your water usage, check out our website, give us a call at (817) 748-8051, or come and see us in person, at the Southlake Water Utilities Customer Service office in suite 200 on the second floor of Town Hall.

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Don’t let the heat beat you down

As temperatures in Fort Worth approach triple digits for the next week or so, it’s vital to protect yourself, your pets and your landscape. Here’s how:


While longer days and warmer weather make more time outdoors appealing, prolonged or intense exposure to high temperatures can cause heat-related illnesses such as heat exhaustion and heatstroke.

Heatstroke is a life-threatening problem that occurs when the body suffers from long, intense exposure to heat and loses its ability to cool itself. Heatstroke occurs when the body fails to regulate its own temperature and body temperature continues to rise.

Signs of heat exhaustion include flu-like symptoms such as paleness, sweating, nausea and vomiting.

Untreated heat exhaustion can progress to heatstroke suddenly and cause unconsciousness within minutes. Some of the most common signs of heatstroke include confusion; vomiting; hot, flushed, dry skin; rapid heart rate; decreased sweating; shortness of breath; decreased urination; increased body temperature (104-106 degrees Fahrenheit); or convulsions.

Heatstroke is a medical emergency. If you or someone you know starts experiencing any of these symptoms, call 911.

While heatstroke and heat exhaustion are common this time of year, they can be easily prevented.

Hydrate. Drink plenty of water during the day, especially if you are engaged in any strenuous activity. Sports drinks are a good choice if you’re exercising or working in hot conditions, but water is a good way to hydrate too.

Ventilate. Stay in a place where there is plenty of air circulating to keep your body cool. If you are indoors and don’t have access to air conditioning, open windows and use a fan.

Cover up. Wear light-colored and loose-fitting clothing to avoid absorbing the sun’s light and trapping heat. Wear a hat to shield yourself from the sun, but once you feel yourself getting warm, remove any items covering your head, which can trap heat close to your body.

Limit activity. Heatstroke can occur in less than an hour when you are participating in strenuous activity during a hot day. If you feel yourself getting hot or light-headed, stop your activity and rest in a cool place out of the sun. Be sure to drink water or a sports drink before, during and after any strenuous activity.

Check on loved ones. The elderly are especially vulnerable to heat-related emergencies. Many elderly residents are not aware of how hot it may get in their residence. Call on older friends and family members regularly to assure they are doing OK.

Don’t leave kids in hot cars. Every summer, police, fire departments and MedStar respond to calls where a child is left in a hot car. Too often, these calls end in tragedy. Do not leave children unattended in cars, and be sure your vehicles are secured to prevent a curious child from becoming trapped in the car on a hot day.


Fort Worth’s Animal Care and Control Division urges residents to take note of these important hot weather tips to keep pets healthy:

  • Never leave an animal alone in a vehicle, even if windows are partially opened, as it can become like a furnace within 15 minutes. Temperatures can range from 131-172 degrees.
  • Dogs and cats need cool, shady places during the hot weather with plenty of clean, fresh water accessible at all times.
  • Feed animals in the cooler hours of the day.
  • Protect your dog’s paws from getting burned on hot pavement; walk your dog on grass or other cooler surfaces. Dogs’ paws can burn easily.
  • Heatstroke is life-threatening for dogs and cats. Signs to watch for are heavy or loud breathing, a staggering walk or a bright red tongue.

To report animals that may be in distressed situations, call 817-392-1234.


The onset of summer temperatures is a good time to review watering days:

  • Residential addresses ending in an even number (0, 2, 4, 6 or 8) may water on Wednesdays and Saturdays.
  • Residential addresses ending in an odd number (1, 3, 5, 7 or 9) may water on Thursdays and Sundays.
  • Nonresidential sites can water on Tuesdays and Fridays. This includes apartment complexes, common areas maintained by homeowners or neighborhood associations, businesses, industrial sites, parks and medians.
  • No watering on Mondays.

Although the water restrictions allow for watering twice a week, it’s not always necessary to water that often. Water use can increase up to 45 percent during periods of hot weather, so it is important to conserve and water plants only when needed. Watering on just one of the two days may suffice to keep landscapes healthy and hydrated.

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Facebook Changes – Don’t Miss Important Information

If you’ve noticed that some of your favorite Facebook pages, like the City of Southlake and Southlake DPS pages, are not showing up in your newsfeed as often as they once did, we can help you make sure you receive all of our updates and important information.

In early January, in an effort to “put the social back in social media,” Facebook changed how it ranks the posts, videos and photos that appear in its users’ Newsfeed – putting what friends and family have to say first. It’s great to keep up with family and friends, but we also don’t want you to miss out on important information from the City and the Southlake DPS Facebook pages. Southlake Police Chief James Brandon says, “Providing our citizens with accurate and timely information, especially when it comes to traffic mobility and important crime alerts, are part of our core mission. We want you to help keep you informed.”

Don’t worry we’re here to help. Just follow these simple instructions so you and your family can continue to hear about breaking news and information from the City of Southlake, Police and Fire Department alerts and important traffic and road closure information.

First, go to “Following” under the banner page on our City and Southlake DPS, Library, Parks, Legends Hall and Visit Southlake Facebook pages.

pages. Next click “see first.” This tells Facebook that you actually want to see what we post. Just two clicks and that’s it!

We too want our Facebook pages to be a place for meaningful interactions and information, and we know that as Southlake residents it’s important for you to keep up with all that is happening in your City. So log in and follow those two simple steps or “clicks” so you will never miss an important traffic alert, news about fun City events or anything else.

See you on Facebook!

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Don’t want the flu? Here’s what you can do

Tarrant County Public Health reports that the Fort Worth area is experiencing a flu outbreak that is one of the more serious of the past decade.

“Recognize the early symptoms of this disease and consult your health care provider so you can get on an antiviral medicine like Tamiflu or Relenza. This could lessen the severity of the disease for you,” said Russell Jones, chief epidemiologist with Tarrant County Public Health.

The flu is a contagious respiratory illness caused by influenza viruses that infect the nose, throat and lungs. It can cause mild to severe illness, and at times can lead to hospitalization or death.

Important flu prevention tips for everyone:

  • Get a flu vaccine and avoid close contact with sick people.
  • If you’re sick, limit personal contact to keep from infecting others. Stay home for at least 24 hours after your fever ends.
  • Cover your nose and mouth with a tissue when you cough or sneeze. Throw the tissue in the trash after you use it.
  • Wash your hands often. If soap and water are not available, use an alcohol-based hand sanitizer.
  • Avoid touching your eyes, nose and mouth. Germs spread this way.
  • Clean shared spaces more often — desks, office equipment such as keyboards and phone receivers.
  • If you get the flu, antiviral drugs can be used to treat your illness. They are different from antibiotics. They are prescription medicines and are not available over the counter.

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Don’t pour holiday grease down the drain

The holidays, with their fried turkeys, buttery foods and gravy, can be hard on the diet — and on pipes and sewer systems.

When fats, oils and grease are washed down the drain, they stick to the inside of pipes, hardening and building up until they cause clogs and sewer backups. This can cause sewage to overflow into homes, streets and waterways. Whether the repairs are in your home or in the street, it can be costly and inconvenient. If the sewer overflows, city crews have to shut down streets, tying up traffic and increasing expenses for both residents and the city.

So instead of washing your grease down the drain, take part in the 2017 Holiday Grease Roundup and recycle it for free. The Holiday Grease Roundup runs through Jan. 8.

In Fort Worth, take used grease to the Environmental Collection Center, 6400 Bridge St. The center is open 11 a.m.-7 p.m. Thursday and Friday and 9 a.m.-3 p.m. Saturday.

Put your used cooking oil in a sealed plastic container with a screw-top lid (maybe even the same container the oil came in). Put used grease in a container with a plastic lid, like an old coffee can. You may want to transfer your containers in a cardboard box or plastic bag so you do not have to worry about any leaks.

Check out this video for some quick tips on how to easily transfer your used cooking oil.

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Don’t Miss Pups in the Park

Southlake Parks and Recreation is participating in National Mutt Day and we hope you will too!

National Mutt Day, also known as National Mixed Breed Dog Day, is all about embracing, saving and celebrating mixed breed dogs. To celebrate these special friends, the Southlake Parks and Recreation team has lots of fun activities planned for your family pet. You’ll find on-site print photos, puppy paw-print painting, grooming demonstrations, vet advice, and more. Southlake DPS will also give a presentation on pet safety including leash laws, reminding pet owners not to leave animals in hot cars, and who to contact about a loose or stray dog.

Best of all you will get to meet Mayor Laura Hill who is planning to bring her beloved family pet, Emma to Pups in the Park. We hope everyone can join us for this pet friendly event on Monday, July 31 at Boo Boo’s Community Dog Park located at 3901 N White Chapel Blvd.

The Parks and Rec team will also be raffling away several prizes including two tickets to a Rangers game, also dog treat baskets, grooming certificates, and more. Participants can enter the raffle by bringing any of the items listed to be donated to the Keller Regional Adoption Center. Donated items to bring include: Purina One dog and puppy food (dry), Purina One cat and kitten food (dry), rolls of paper towels, antibacterial hand soap, large/black heavy-duty trash bags, bleach, Pine-sol, fleece blankets, towels, dog and cat collars and leashes, dog and cat toys (dishwasher safe), and cat litter (large granules only).

Pups in the Park

Time:  5:00 p.m. – 8:00 p.m.

Where:  Boo Boo’s Community Park, 3901 N White Chapel Blvd.

When:   Monday, July 31

If you need a four-legged friend, please check out the pets available for adoption at the Human Society of North Texas Keller Regional Adoption Center located at 330 Rufe Snow Dr. in Keller. The shelter is open Monday – Friday 12:00 p.m. – 6:00 p.m. and Saturday, 10:00 a.m. – 6:00 p.m. (closed on Sunday). If you would like to call ahead, the phone number is (817) 743-4711 or check out the pets available for adoption on their website.

For more information about Pups in the Park, contact Parks and Recreation at (817) 748-8019. To learn more about National Mutt Day and the special days dedicated to these furry friends visit.

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Don’t choke. Stop the smoke

Next time you see a smoke-belching vehicle rolling down the road, do something about it.

The Regional Smoking Vehicle Program (RSVP) is designed to inform vehicle owners that their vehicle may be creating excessive smoke and emitting pollutants that are harmful to people’s health and the environment. Driving a vehicle with excessive smoke in Texas is a violation of the state’s smoking vehicle statute, which defines a smoking vehicle as one that either emits smoke for 10 or more consecutive seconds and/or whose suspended smoke does not fully dissipate within 10 seconds.

Texas law enforcement agencies may issue citations, punishable by fines up to $1,000, to drivers operating a smoking vehicle on any roadway.

RSVP allows North Texans to anonymously report vehicles emitting visible smoke and pollution. Wireless users can call 817-704-2522 or, for certain wireless service providers, #SMOKE (#76653). Landline users can call 817-704-2522. Internet users can complete an online form.

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Going on Vacation? Don’t Forget to Sign Up for Vacation House Watch

If you’re heading out of town for Spring Break don’t forget to sign up for the Vacation House Watch Program!

The Southlake Police Department is here to help keep an eye on things while you’re away from home. All you need to do is sign up for the Vacation House Watch Program located on the City of Southlake website.

By signing up for the free service, a police officer will check on your home (once per shift) to ensure that it is locked and secured. Homeowners are encouraged to utilize this program in order to feel more comfortable about leaving their homes for an extended period of time. “The Southlake Police Department takes a very proactive approach to fighting crime, and this is one more way in which we can offer security and some peace of mind to members of our community,” says Police Chief James Brandon.

Also, a homeowner can easily request a date change, if they plan to return early or extend their vacation. All the homeowner needs to do is call the non-emergency number for our 911 dispatch center at 817‐743‐4522. Please include your name, home address and new dates and the updated information will be passed on to officers.

So as you’re planning your fun-filled family vacation don’t forget to sign up for the Vacation House Watch Program. Remember to complete the online form on the City’s website.

If you need more information please contact the Police Department during normal business hours at (817) 748-8114.

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