Volunteers needed to assist rail passengers at Central Station

The Rail Passengers Association is launching a new partnership with Amtrak, Trinity Metro, Downtown Fort Worth Inc. and local rail passenger advocates to recruit and train volunteers to help travelers at Fort Worth Central Station.

While the station is fully staffed by Amtrak ticket and station agents, the Rail Passengers Association is expanding its nationwide station volunteer program to enhance the passenger experience for customers traveling on Amtrak, TEXRail and Trinity Railway Express to and from the station.

Rail Passengers Association and its partners will host an open house noon to 3 p.m. Dec. 14 to introduce the station host volunteer program and to recruit enthusiastic volunteers. Fort Worth Central Station is at 1001 Jones St.

Volunteers will be available to assist passengers using Amtrak’s Texas Eagle and Heartland Flyer trains traveling through the Fort Worth station. Volunteers will staff the station before train arrival and after departure for the twice-daily trains. Volunteers will receive training supplied by Amtrak.

During their service, station volunteers wearing ID badges and safety vests will answer travelers’ questions about Amtrak trains and services and about how trains fit in to the communities they serve. They’ll also highlight local attractions, foster a spirit of hospitality and promote an inviting atmosphere at the station.

“I enjoy serving as a volunteer station host because I enjoy helping people, promoting passenger rail travel and promoting Fort Worth because I am proud of the city in which I live. Station hosting allows me to combine all of these pleasures,” said J.R Price, a longtime Fort Worth station volunteer.

To learn more, email the Rail Passengers Association.

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